Customer Success Engineer

Join Aurora as a Customer Success Engineer and help us revolutionize the BioTech space. This is a 100% remote position open to candidates worldwide. **About the Role:** As a Customer Success Engineer, you will be a key player in our engineering/product organization. You'll work closely with our team to ship high-quality features and drive impact across our platform. **Responsibilities:** • Lead end-to-end development of major product features • Partner with product managers, designers, and stakeholders • Own technical quality and reliability of your domain • Drive technical direction and best practices • Contribute to our inclusive, remote-first engineering culture **What We're Looking For:** • Proven track record in a Customer Success Engineer or similar role • Strong technical foundation and eagerness to learn • High ownership mentality — you see problems and fix them • Async communication skills (we're remote-first) • Experience with modern tools and workflows **Perks & Compensation:** • Market-competitive compensation + equity • Remote-first culture with async flexibility • Full benefits package (health, dental, vision) • $1,500/year learning budget • 4-day workweek option available • Paid parental leave (16 weeks)